Finacle Menu for collection for General Service Charges - HGCHRG / HADVC/ HCHGIR

 Finacle Menu for Collection of Service Charges in Finacle ( As per SB Order 01/2021)

HGCHRG - Collection various service charges

HADVC - Receipt Printing 

HCHGIR - Report generation of service charges collected through Finacle

HGCHRG menu is to be used for collecting fee/charges which are to be collected manually by Counter PA and Supervisor. Fee/charges can be collected either by cash or by transfer from Savings Account 

i) Counter PA will initiate menu HGCHRG in Finacle

ii) The following functions are available for CPA User in HGCHRG menu 

A- Add

M-Modify

I -lnquire

D - Delete 

V-Verify

R - Reverse

 

(i) CASH 

Counter PA

Invoke Menu HGCHRG→Go 

•  Function→Add 
• Event ID→Type or select fron searcher
• Transation Type→C/CR
• GO
• CIF ID→Enter CIF ID of customer
• Submit

Supervisor 

 

Invoke Menu HGCHRG→Go

 

•  Function→V-Verify
• Event ID→Type or Select from searcher
• Trabsation Type→C/CR receipt
• User ID→Enter User ID who create the transaction
• GO
• Select from the list
• Submit

Note down the transaction id on the voucher 

 

(ii) Transaction from PO Savings Account

 

For transfer from PO Savings Account supporting voucher is required i.e. withdrawal form or POSB cheque

 

Counter PA 

Invoke Menu HGCHRG→Go

• Function →ADD
• Event ID→Type or select from the searche
• Transaction Type→T/BI
• Debit Account ID→Enter PO Savings Account No
• GO
• Submit

Supervisor

 

Invoke Menu HGCHRG→GO

• Function→V/Verify
• Event ID→Type or select from searcher
• Transaction Type→T/BI
• Debit Account ID→Enter the PO Savings Account No
• Go
• Select from the list
• Submit 

Note down the transaction Id